About Us

Locally owned hot tub experts with 33+ years’ experience.
Delivering quality spas at unbeatable, factory-direct prices.

Our Story

Our Roots,
Our Growth

With over 33-years of hands-on experience in every corner of the hot tub industry—manufacturing, wholesale, and retail—we’ve seen what works, what doesn’t, and what truly matters to customers. That knowledge forms the foundation of our Factory Direct business model, designed to offer the best products and value without the traditional retail markup.

Our approach is simple: we partner with top-tier manufacturers, buy in high volume to reduce costs, operate from a local warehouse, and pass those savings directly to you. No flashy showrooms, no pushy sales tactics—just quality hot tubs at unbeatable prices, backed by honest guidance and real industry expertise.

We’re proud to be different from your typical hot tub retailer. When you visit our Nanaimo warehouse, you’ll experience better service, better selection, and better value. We invite you to stop by, share what you’re looking for, and let our team help you find the perfect hot tub. As we like to say: “See the difference. The drive is worth it.”

  • “It’s simple, really:
    Best price. best quality. best selection.
    Our bulk-buying, factory direct business model allows us to offer unbeatable prices-without sacrificing quality. NO frills, NO fluff. No pressure…just straightforward advice and exceptional value-that’s the Factory Direct way.
    MIKE McCLENAGHAN
    Founder, CEO

Company Partners

We proudly collaborate with leading hot tub manufacturers and trusted
North American suppliers to bring you top-quality products at factory-direct prices.

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